Guaranty Trust Bank Plc has confirmed an attempt to compromise its website domain.
The bank stated that the incident was unsuccessful and its website was not cloned.
It also allayed concerns about customer data being compromised, pointing out that the bank does not store customer information on its website.
The hacking attempt occurred on Wednesday, a a day after the bank renewed its domain name, causing a temporary disruption to the website, which left customers unable to access online services.
The development led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk.
However, the bank in a statement on Thursday, said the incident was unsuccessful and its website was not cloned.
“Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customer data.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data,” the statement read.
The bank said its Information Security experts were currently working round the clock to restore domain settings and also reaffirmed its unwavering commitment to safeguarding customer data, urging customers to remain calm and confident in the bank’s robust security measures.
