As part of its new customer due diligence regulations the Central Bank of Nigeria (CBN) has ordered that financial institutions obtain the social media handles, e-mail addresses, telephone numbers and residential addresses, of their customers.
The apex bank said this is a bid to further deepen the identification process in the banking system. This was disclosed in the newly released ‘Central Bank of Nigeria (Customer Due Diligence) Regulations, 2023’ document.
It explained that the new regulation was created to provide additional customer due diligence measures for financial institutions under its regulatory purview, to further their compliance with relevant provisions of the Money Laundering (Prevention and Prohibition) Act (MLPPA), 2022, Terrorism (Prevention and Prohibition) Act (TPPA), 2022, Central Bank of Nigeria (Anti-Money Laundering, Combating the Financing of Terrorism and Countering Proliferation Financing of Weapons of Mass Destruction in Financial Institutions) Regulations, 2022 (CBN AML, CFT and CPF Regulations) and international best practices.”
Under its customer identification column, the banking regulator stated that financial institutions must identify their customers (whether permanent or occasional, and whether natural or legal persons or legal arrangements) and obtain the following information:
“For Individuals — legal name and any other names used (such as maiden name), permanent address (full physical address), residential address (where the customer can be located), telephone number, e-mail address, and social media handle; date and place of birth, Bank Verification Number, Tax Identification Number, nationality; occupation, public position held, and name of employer.”
It further noted that an individual must have any of an unexpired passport, national identification card, residence permit, social security records, or driver’s license.
As part of the requirement, it added, “Type of account and nature of the banking relationship, and signature, and politically exposed person status.
The document also had separate requirements for legal persons and legal arrangements. According to the CBN, the regulations shall apply to all financial institutions under its purview.
